Fast Facts

  • Top 10 provider of Medical Logistics services for the US ARMY
  • Core competencies in Medical Support, Logistics, and Training
  • Prime contractor on the Army’s EAGLE BOA
  • Recipient of National Employer of Veterans Award
  • Greater than 90% client satisfaction ratings
  • Headquartered in Lawton, OK with major presence throughout the US and OCONUS

Quality

Beyond Client Satisfaction

Eagle Systems' quality initiative--Beyond Client Satisfaction--focuses on increased responsiveness of Eagle Systems to its clients needs (stated and unstated). The customer-focused initiative is based on precise understanding and response to the Voice of the Customer, as described by the Kano Model; which communicates the need for consistent and clear attention to the Voice of the Customer.

The vision of the Beyond Client Satisfaction initiative is to achieve maximum client affiliation by actively engaging all levels of employees via their commitment, respective talents, and innovative ideas in creating situations, opportunities, and programs as logical solutions toward achieving the highest levels of client and customer sastisfaction. As a result of the successful implementation of this initiative, Eagle Systems shares long-term, unlimited, partnerships with clients that are defined by mutual respect and interest and exceptional reciprocal loyalty. 

Eagle Systems Quality Differentiators

  • Proactive senior staff thoroughly involved throughout the life of all projects
  • Same-day response to quality issues, requests for information, or any client need
  • Dedication to building transparent, success-oriented client relationships

Eagle Systems Quality Promises

  • We promise client-specific services and solutions of the highest quality
  • We promise enduring client relationships that create precise communication and unmatched response to stated and unstated client needs
  • We promise to be ever mindful that today’s innovation is tomorrow’s expectation; we will seek improvement in everything we do, both internally and externally
  • We promise to foster an exciting and rewarding work environment; our employees share this with our clients through positive outlook, exemplary business ethics, and personal commitments to world-class client satisfaction.

Eagle Systems has built its reputation on a record of quality, dependability, responsiveness, and exceptional customer service. Due to our commitment to uncompromising performance, today we are a preferred contractor. Our perseverance and attention to quality, sensitivity to ongoing client needs, and commitment to being the best has earned us more than 30 years of continued profitability.